Savana Lab LLC (“we,” “our,” or “us”) operates the website and services associated with our brand. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to our services, such as making a purchase or subscribing to newsletters.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. Note: We do not store full credit card data; all payments are processed through secure third-party payment processors.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
2. USE OF YOUR INFORMATION
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Create and manage your account.
- Process and fulfill your orders, payments, and shipping logistics.
- Email you regarding your account or order status.
- Deliver targeted advertising, newsletters, and other information regarding promotions and new product launches.
- Improve our website, marketing strategies, and overall business operations.
- Prevent fraudulent transactions and monitor against theft or unauthorized activity.
3. DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, tracking pixels, and other tracking technologies (such as heatmaps or analytics tools) on our site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
5. INTERNATIONAL DATA TRANSFERS
Our company is based in the United States, and our operations may involve transferring your data globally depending on where our suppliers, fulfillment centers, or users are located. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.
6. YOUR RIGHTS AND CHOICES
Depending on your location (such as the EU/UK under GDPR, or California under CCPA), you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to request the correction or erasure of your personal data.
- The right to object to or restrict the processing of your data.
- The right to opt-out of marketing communications.
To exercise any of these rights, please contact us using the information provided below.
7. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
SAVANA LAB LLC 30 N Gould St
Sheridan, WY 82801
USA
Email: [email protected]